📜 Terms & Conditions

1️⃣ Terms Ki Swikriti

Bikaneer Wala ki website (bikaneerwala.com) visit karne ya use karne se aap automatically in terms se agree karte hain. Ye terms ek legal agreement hai aapke aur Bikaneer Wala ke beech.

Hum kisi bhi samay in terms ko update kar sakte hain. Updated terms website par post hone ke baad turant laagu ho jaate hain.

2️⃣ Account Aur Registration

Account banate samay aap agree karte hain ki:

• Aap 18 saal ya usse bade hain (ya guardian ki permission hai)
• Aap sahi aur accurate information provide karenge
• Aap apna password safe rakhenge
• Aapke account ki saari activities ki jimmedari aapki hai
• Ek person ek hi account rakh sakta hai

3️⃣ Products Aur Pricing

• Saare prices Indian Rupees (₹) mein hain aur GST include hai
• Hum kisi bhi samay prices change kar sakte hain bina notice ke
• Product images sirf representation ke liye hain — actual color thoda alag ho sakta hai
• Size chart follow karna aapki jimmedari hai
• Stock available hone par hi order process hoga
• Hamara right hai galat price par diye gaye orders cancel karne ka

4️⃣ Orders Aur Payment

Order place karte samay:

• Order confirm hona payment successful hone par depend karta hai
• Order confirmation email/SMS milega aapke registered number par
• Hum fraudulent orders cancel karne ka adhikar rakhte hain
• COD orders mein delivery par exact amount ready rakhein
• Failed payment ka charge customer ko nahi lagta

Accepted Payment Methods: Razorpay (UPI/Card/NetBanking), PhonePe, Paytm, Cash on Delivery

5️⃣ Delivery Aur Shipping

• Free Delivery: ₹499 se upar ke orders par
• Delivery Charge: ₹499 se kam ke orders par ₹49
• Delivery Time: 5-7 working days (remote areas mein 7-10 days)
• Express Delivery: Available hone par order page par dikhega
• Delivery address order place hone ke baad change nahi ho sakta
• Delivery attempt fail hone par 3 baar try kiya jayega
• 3 attempts ke baad parcel wapas aa jayega — re-delivery charge lagega

6️⃣ Returns Aur Exchanges

• Return/Exchange sirf 7 din ke andar valid hai
• Product unused, unwashed aur original packaging mein hona chahiye
• Sale items par return/exchange nahi hoga
• Innerwear, swimwear par return nahi hoga (hygiene reasons)
• Refund 5-7 working days mein original payment method par milega

Detailed return policy ke liye: Refund Policy padhein →

7️⃣ Mana Ki Gayi Activities

Website use karte samay ye karna mana hai:

• ❌ Fake orders place karna ya COD orders refuse karna
• ❌ Website hack karne ki koshish karna
• ❌ Dusron ki personal information use karna
• ❌ Bulk purchasing for resale without permission
• ❌ False reviews ya ratings dena
• ❌ Copyright content copy karna
• ❌ Spam ya malware distribute karna

8️⃣ Intellectual Property

Bikaneer Wala website ka sabhi content — logo, images, text, design — hamare paas copyright protected hai.

• Bina permission ke koi bhi content copy ya use nahi kar sakte
• Personal use ke liye screenshot le sakte hain
• Commercial use ke liye written permission zaroori hai

9️⃣ Liability Ki Seema

Bikaneer Wala in situations mein jimmedaar nahi hoga:

• Internet connectivity issues ki wajah se payment failure
• Third-party delivery partner ki galti
• Force majeure events (flood, earthquake, strike, etc.)
• Customer ki galat information se hua nuksaan
• Website downtime (maintenance ya technical issues)

🔟 Governing Law

Ye terms Indian law ke under hain, specifically:

• Consumer Protection Act, 2019
• Information Technology Act, 2000
• Indian Contract Act, 1872

Kisi bhi vivad (dispute) ki sthiti mein, pehle hum milkar samadhan karne ki koshish karenge. Agar nahi hua, to Rajasthan ke courts mein case darj hoga.