Refund Policy - Bikaneer Wala

🎉 Bikaneer Wala ki Guarantee: Agar aap product se khush nahi hain, 7 din ke andar return karein aur poora paisa wapas payein. No questions asked!

📋 Table of Contents

Return ke liye Eligible Products
Return ke liye Eligible NAHI
Return Process — Step by Step
Refund Timeline
Exchange Policy
Damaged/Wrong Product
COD Refund
Aksar Pooche Jane Wale Sawaal (FAQ)

⚡ Return Process — 4 Aasaan Steps

Contact Karo

7 din ke andar WhatsApp/Email par return request bhejo

Approval

24 hours mein return approve hoga aur pickup schedule hogi

Pack Karo

Product original packing mein band karke delivery boy ko dein

Refund

Product receive hone ke 5-7 days mein paisa wapas

✅ Return Ke Liye Eligible Products

Aap return kar sakte hain agar:

✅ Product delivery se 7 din ke andar return request ki gayi ho
✅ Product unused aur unwashed ho
✅ Original tags aur packaging intact ho
✅ Product defective ya damaged deliver hua ho
✅ Wrong product deliver hua ho (galat size/color)
✅ Product description se bilkul alag ho

✅ In saari conditions mein aapko poora refund milega, koi sawaal nahi!

❌ Return Ke Liye Eligible NAHI

❌ 7 din baad return request
❌ Pehne, dhule ya use kiye gaye products
❌ Tags ya original packaging remove ki gayi ho
❌ Innerwear, swimwear, socks (hygiene ke liye)
❌ Sale/Clearance products (jab tak defective na ho)
❌ Customer ne galat size select kiya (size guide available hai)
❌ Minor color difference (screen settings ki wajah se)
❌ Customer dwara damaged product

❌ Innerwear aur swimwear return/exchange kisi bhi condition mein nahi hoga — hygiene reasons se.

⏱️ Refund Timeline

Payment Method	Refund Method	Time
UPI (PhonePe/GPay)	Same UPI ID	2-3 working days
Debit/Credit Card	Same card	5-7 working days
Net Banking	Same bank account	5-7 working days
Paytm Wallet	Paytm Wallet	1-2 working days
Cash on Delivery	Bank transfer (NEFT)	5-7 working days

⚠️ Bank processing time alag ho sakta hai. Refund initiate hone ka confirmation aapko email/SMS milega.

🔄 Exchange Policy

Agar aap size ya color change karna chahte hain:

Exchange 7 din ke andar possible hai
Ek order mein sirf ek baar exchange allowed hai
Replacement item available hona zaroori hai stock mein
Exchange delivery free hai
Agar replacement nahi hai, to full refund diya jayega

🔄 Size fit nahi hua? Koi baat nahi! Same product dusre size mein exchange kar sakte hain — bilkul free!

💔 Damaged / Wrong Product Mila?

Agar aapko damaged ya wrong product mila hai:

📸

Photo/Video Le Lo

Packaging khulte samay video banana bahut helpful hota hai. Damaged item ki clear photos lein.

Delivery ke turant baad

📞

Humse Contact Karo

WhatsApp ya email par photos ke saath complaint karein. Order ID zaroor batayein.

48 hours ke andar

✅

Instant Resolution

Verify hone ke baad hum replacement ya full refund denge — aapki choice!

24-48 hours mein

🚀 Damaged ya wrong product ke liye delivery charge bhi hum bharenge!

💵 COD Refund Process

Cash on Delivery orders ke liye refund process:

Return approve hone par aapka bank account number liya jayega
NEFT/IMPS se 5-7 working days mein paisa bheja jayega
Transaction confirmation SMS/email par milega

Bank details de ne ke liye: WhatsApp: +91 74270 43484

❓ Aksar Pooche Jane Wale Sawaal (FAQ)

Return request kaise karein?

WhatsApp par +91 74270 43484 par message karein ya bikaneerwala@gmail.com par email karein. Order ID aur return reason batayein. 24 hours mein response milega.

Return shipping free hai?

Haan! Damaged, defective ya wrong product ke case mein return shipping bilkul free hai. Size/color change ke liye bhi free pickup available hai.

Refund kab tak milega?

Product return receive hone ke baad 5-7 working days mein refund original payment method par aa jayega. UPI ke liye 2-3 din lagte hain.

Partial order return kar sakte hain?

Haan, agar aapne multiple items order ki hain to aap ek ya zyada items return kar sakte hain. Har item ka alag refund process hoga.

7 din ke baad return possible hai?

Normal returns 7 din ke andar hi possible hain. Lekin agar product defective nikla ho manufacturing defect se, to hum case-by-case dekhte hain. Humse contact karein.

📞 Return/Refund Mein Help Chahiye?

Humari team 9 AM – 6 PM, Somwar se Shanivaar available hai

Abhi Contact Karo →

↩️ Refund & Return Policy