🛡️ Bikaneer Wala aapki privacy ko seriously leta hai. Ye policy batati hai ki hum aapka data kaise collect, use aur protect karte hain. Isko dhyan se padhein.
1️⃣ Hum Kya Information Collect Karte Hain
Jab aap hamare website par visit karte hain ya order karte hain, hum niche di gayi information collect kar sakte hain:
- Personal Information: Aapka naam, mobile number, email address
- Delivery Information: Ghar ka address, pincode, shehar, state
- Payment Information: Hum payment details khud store nahi karte — ye Razorpay, PhonePe ya Paytm dwara securely handle hoti hai
- Device Information: Browser type, IP address, operating system
- Purchase History: Aapne kya order kiya, kitni baar kiya
- Search Data: Aapne website par kya search kiya
2️⃣ Information Ka Use Kaise Karte Hain
Aapki information ka use sirf in kamon ke liye hota hai:
- ✅ Order process karna aur delivery karna
- ✅ Order ki status aapko SMS/WhatsApp par bhejna
- ✅ Customer support provide karna
- ✅ Website ko behtar banana
- ✅ Special offers aur discounts ki jaankari dena (sirf aapki permission se)
- ✅ Returns aur refunds process karna
- ✅ Fraud se bachana aur security ensure karna
❌ Hum kabhi bhi aapki personal information kisi bhi third party ko NAHI bechte.
3️⃣ Information Share Karna
Kuch zaruri services ke liye hum limited information share kar sakte hain:
- Delivery Partners: Order deliver karne ke liye aapka naam aur address
- Payment Gateways: Razorpay, PhonePe, Paytm — payment process karne ke liye
- SMS/WhatsApp Service: Order update bhejne ke liye
- Legal Requirements: Agar court ya government dwara zaroori ho
In sabke alawa, hum aapka data kisi ke saath share nahi karte.
4️⃣ Cookies Aur Tracking
Hum cookies use karte hain website experience behtar karne ke liye:
- Essential Cookies: Cart aur login session ke liye zaroori
- Analytics Cookies: Website traffic samajhne ke liye
- Preference Cookies: Aapki settings yaad rakhne ke liye
Aap apne browser settings se cookies band kar sakte hain, lekin kuch features kaam nahi karenge.
5️⃣ Data Security
Hum aapki information protect karne ke liye industry-standard security measures use karte hain:
- 🔐 SSL Encryption — sabhi data transfer secure hai
- 🔐 Payment data directly Razorpay/PhonePe/Paytm handle karte hain (hum store nahi karte)
- 🔐 Regular security audits
- 🔐 Limited staff access to personal data
⚠️ Internet par 100% security guarantee possible nahi hai, lekin hum apni taraf se poori koshish karte hain aapka data safe rakhne ki.
6️⃣ Aapke Adhikar (Your Rights)
Aapko apne data ke baare mein ye adhikar hain:
- 📋 Access: Jaanne ka hak ki hum aapka kya data rakhte hain
- ✏️ Correction: Galat information sahi karwane ka hak
- 🗑️ Deletion: Apna account aur data delete karwane ka hak
- 📵 Opt-out: Marketing emails/SMS se bahar nikalne ka hak
- 📤 Portability: Apna data download karne ka hak
In adhikaron ka use karne ke liye humse contact karo: rajpurohitd411@gmail.com
7️⃣ Bacho Ki Privacy
Humari website 13 saal se kam umra ke bacho ke liye nahi hai. Hum jaante-boojhte 13 saal se kam umra ke bacho ka data collect nahi karte. Agar aapko lagta hai ki hamare paas kisi bachche ka data hai, to turant humse contact karo.
8️⃣ Policy Mein Changes
Hum kabhi bhi is privacy policy ko update kar sakte hain. Changes hone par:
- Website par updated policy post ki jayegi
- Registered users ko email notification milega
- "Last Updated" date change hogi
Website use karte rehna iska matlab hai ki aap updated policy se agree karte hain.